MEMBERSHIP TERMS & CONDITIONS
1. MEMBERSHIP PERIOD
You agree to join Urban Athletes for the minimum period for the membership you have selected. For the whole of that Minimum Period, you will pay the Regular Payment Fees on time, even if you don’t attend the Gym. Termination conditions are set out in clause 6.
Memberships have a 12 week minimum period unless otherwise stated.
To qualify for a $10 discount you must join for a year (not available for Student or Mums&Bubs/Off-Peak memberships).
Student memberships have no minimum term but require 2 weeks notice required for termination.
After the end of the Minimum Period, your Regular Payments will continue until you terminate your contract under clause 6.
2. MEMBERSHIP ENTITLEMENTS
Your membership entitles you to make full use of Urban Athletes classes. We cannot guarantee that the classes you wish to attend are always available to you, particularly at popular times.
Class times are available on the Urban Athletes website. Class times and availability are subject to change due to Public Holidays and any unforeseen circumstances. Any cancellations or changes will be made via the Influx App.
3. PERSONAL TRAINING
Personal Training is available at an additional cost. Some Personal Trainers may not be employees of Urban Athletes and operate independent businesses. Where you choose to make use of their services, you must enter into a contract with them, and pay them separately.
4. FEES
You agree to pay:
- A payment in advance covering all Regular Payments that fall due before your direct debit will be activated on a standard payment date.
- Further Regular Payments, to be made in advance by direct debit to us from your designated account beginning on the date specified in the Membership Application Form. It is a requirement of your membership that you must sign a direct debit form before you first attend the Gym or a class or on request from us. You agree to notify us and complete a replacement direct debit form if you change your account.
After the end of the Minimum Period, your Regular Payments will continue until you terminate your contract under clause 6.
5. SUSPENDING YOUR MEMBERSHIP
You may suspend your membership once each twelve month period. The length of the Minimum Period will be extended by the actual period of the suspension taken by you. After the end of the Minimum Period, you may suspend your membership once each membership year for a period not longer than 12 weeks. A membership year commences on the anniversary of
the day when you commenced your Urban Athletes membership. You are not entitled to accumulate unused suspension entitlements from one membership year to another. You must always give us two week's written notice of your intention to suspend your membership. Suspensions must be emailed to matt@urbanathletes.co.nz
Suspensions due to a medical issue: Medical suspensions are additional to the single yearly suspension as advised above. A medical certificate is required before the suspension can be put in place.
6. TERMINATING YOUR MEMBERSHIP
By you:
Termination during the Minimum Period:
You are contracted to remain a member for the Minimum Period. If you choose to terminate this contract before the end of you Minimum Period you must pay a termination fee of 30% of the remainder of your contract period. We may debit those fees from your bank account.
Termination after the Minimum Period:
You do not have to pay us any termination fee if you terminate after the end of the Minimum Period.
How to Terminate:
You must give us one month’s written notice of your intention to terminate by emailing: matt@urbanathletes.co.nz. We will stop direct debits of your fees after the end of that notice period.
By us:
At any time, we can terminate your membership immediately by giving
you notice in writing, if you breach any term of this contact, including:
- Failing to pay any fee on due date;
- Breaching any Urban Athletes rules;
- Carrying out any illegal, offensive or unsafe activity on Urban Athletes premises.
If we do terminate your membership because of your breach of this contract, we are still entitled to recover our costs and losses under this contract.
7. OVERDUE PAYMENTS
It is your responsibility to keep your account in funds and to pay all your own bank fees, including any fee that your bank charges if your account is overdrawn because of our direct debit. Please see the EzyPay Direct Debit for their Terms and Conditions.
8. OUR LIABILITY TO YOU
Provided we act with reasonable care and skill, we will not be liable to you for any direct, indirect or consequential loss or damage or injury of any kind to you or your property, however it arises. Compensation for personal injury by accident in the Gym is covered by The Injury Prevention, Compensation and Rehabilitation Act 2001.
We will not be obliged to give you any refund if you fail to use your membership or if you terminate your contract within the Minimum Period.
9. CHANGES TO THIS CONTRACT
We may need to make changes to this Contract from time to time. If we do, we will give you one month’s notice in writing, by email and by posting changes on our website.
10. YOUNGER MEMBERS
Applicants who are under 18 must ask a parent or legal guardian to complete this membership form on their behalf. The Parent or Guardian must accept the term below:
I am the parent or legal guardian of the person named in this contract. I have read this contract and consent to the named person entering into it. I agree to become a party to this contract for the purpose of accepting full liability for any debt that may arise as a result of his or her attendance at Urban Athletes, including failure to meet any regular payment as set out in the Membership Application Form.
11. FAMILIES
We are a family environment and encourage bringing your children with you to classes to help you fit training around family life. Please be aware that the gym has various hazards (heavy weights, moving equipment and fast moving people). We have provided a space for children to enjoy while their parents train. Please ensure your children are aware of the boundaries when classes are on (no children allowed on the gym floor, unless secured in a buggy/capsule). Please ensure their safety, including when they play in front of the gym and surrounding area. Urban Athletes are unable to be liable for any accidents.